How Tipping Is Changing And Fintechs Are Helping
Technology brings new expectations for staff, businesses and consumers
The level of tipping in a country is impacted by national culture.
In Japan, there is no expectation of tipping - it can even be offensive to tip someone, as good service is the norm and the expectation. The USA has a very generous tipping culture, but partially, it’s because many states have a lower minimum wage for “tipped” employees. So, to some extent, customers know that their tips subsidise the employee’s salary, and wages would need to increase without the tips.