How to deal with a payments outage

What can businesses do when their payment provider fails?

Sep 20, 2023

∙ Paid

Businesses around the world were unable to take payments when Square suffered a total outage earlier this month. The outage started on the 7th of September and took almost 24 hours to resolve.

The business impact of this outage was significant. Merchants couldn’t accept payments via their Square devices for the duration. As the Wall Street Journal reported:

How to deal with a payments outage

What can businesses do when their payment provider fails?

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